Privacy policy
Last Updated: June 2026
SkinSapiens ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Payment Information (processed securely through payment providers)
- Order History
Automatically Collected Information
- IP Address
- Device Information
- Browser Type
- Website Usage Data
- Cookies and Tracking Technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Verify transactions and prevent fraud
- Improve our website and services
- Send promotional offers and marketing communications (where permitted)
- Comply with legal obligations
Payment Security
We do not store your complete debit card, credit card, or banking information on our servers. Payments are processed through secure third-party payment gateways that follow industry-standard security measures.
Sharing of Information
We may share your information with trusted third parties only when necessary, including:
- Shipping and logistics partners
- Payment gateway providers
- Marketing and analytics providers
- Legal authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
Marketing Communications
With your consent, we may send promotional emails, SMS messages, WhatsApp messages, and special offers. You can opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in communications.
Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal, accounting, and tax requirements
- Resolve disputes and enforce agreements
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children's Privacy
Our products and services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Raise concerns regarding data processing
To exercise these rights, please contact us using the details below.
Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
SkinSapiens
Email: legacyfuturegroup1@gmail.com
Phone: +91 9990757355
Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST
Changes to This Privacy Policy
SkinSapiens reserves the right to update, modify, or replace this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.