Terms of service

Last Updated: June 2026

OVERVIEW
This website is operated by SkinSapiens. Throughout the site, the terms "we", "us", and "our" refer to SkinSapiens. By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), including any additional policies referenced herein.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

SECTION 1 - ACCESS AND ACCOUNT
By using this website, you represent that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • Information provided by you is accurate and complete.
  • You are responsible for maintaining the confidentiality of your account information.
  • You accept responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

SECTION 2 - OUR PRODUCTS
We strive to display product descriptions, images, and details as accurately as possible. However:

  • Product packaging may vary from images shown.
  • Actual product colors may vary depending on device screens.
  • Results from skincare or personal care products may differ from person to person.
  • Product availability is subject to stock levels.
  • We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS
All orders are subject to acceptance and availability. We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or unauthorized activity.

If an order is cancelled after payment, a refund will be processed according to our refund policy.

SECTION 4 - PRICES AND BILLING
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated. We reserve the right to:

  • Modify pricing without prior notice.
  • Correct pricing errors.
  • Refuse orders placed with incorrect pricing due to technical or human error.

Customers agree to provide current, complete, and accurate billing information.

SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery timelines are estimates only. SkinSapiens is not liable for delays caused by:

  • Courier partners
  • Weather conditions
  • Government restrictions
  • Natural disasters
  • Events beyond our reasonable control

Please refer to our Shipping & Return Policy for complete details.

SECTION 6 - INTELLECTUAL PROPERTY
All content available on this website, including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Website layout
  • Trademarks

is owned by or licensed to SkinSapiens and protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. Such tools are provided "as is" and "as available" without warranties of any kind. Your use of such tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for:

  • Third-party content
  • Privacy practices
  • Transactions conducted on external websites

Users should review the policies of third-party websites before engaging with them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services online. Shopify's services are governed by their own terms, policies, and privacy practices. SkinSapiens is solely responsible for products, services, and customer interactions conducted through this store.

SECTION 10 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for details regarding data collection, storage, and usage.

SECTION 11 - FEEDBACK
Any suggestions, reviews, comments, ideas, proposals, or feedback submitted to SkinSapiens may be used by us without restriction or compensation. We are under no obligation to:

  • Maintain feedback in confidence.
  • Pay compensation for feedback.
  • Respond to feedback.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions
  • Pricing
  • Promotions
  • Shipping charges
  • Availability

We reserve the right to correct such errors and update information without prior notice.

SECTION 13 - PROHIBITED USES
You may not use our website:

  • For unlawful purposes.
  • To violate any applicable laws or regulations.
  • To infringe intellectual property rights.
  • To spread malware, viruses, or malicious code.
  • To collect personal information of others.
  • To engage in fraudulent or deceptive activities.
  • To interfere with website security or functionality.

Violation may result in immediate termination of access.

SECTION 14 - AGENTS
No employee, representative, reseller, affiliate, or agent is authorized to modify these Terms unless approved in writing by SkinSapiens.

SECTION 15 - TERMINATION
We reserve the right to terminate or suspend access to our services immediately and without notice for any violation of these Terms. Termination shall not affect rights and obligations accrued prior to termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
Our products and services are provided on an "as is" and "as available" basis. We do not guarantee:

  • Continuous website availability.
  • Error-free operation.
  • Specific product outcomes.
  • Uninterrupted service.

Use of our products and services is at your sole risk.

SECTION 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, SkinSapiens shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

Our total liability shall not exceed the amount paid by the customer for the relevant order.

SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless SkinSapiens, its directors, employees, partners, affiliates, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your breach of these Terms.
  • Violation of applicable laws.
  • Misuse of our website or products.

SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, such provision shall be severed without affecting the validity and enforceability of the remaining provisions.

SECTION 20 - ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return Policy, and any other posted policies, constitute the entire agreement between you and SkinSapiens regarding use of the website and services.

SECTION 21 - ASSIGNMENT
SkinSapiens may assign or transfer its rights and obligations under these Terms without notice. Users may not assign or transfer their rights without our prior written consent.

SECTION 22 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and shall not affect interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace any part of these Terms at any time. Changes become effective immediately upon posting on the website. Continued use of the website following updates constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
For questions regarding these Terms of Service, please contact us:
SkinSapiens
Email: legacyfuturegroup1@gmail.com
Phone: +91 9990757355
Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST